BlueShift Operations - Hospitality Management

Pre-Opening and Operational Plan

Hotel Management

RE-STRUCTURING AND TURNAROUND

MANAGEMENT IN FRANCHISE

RESORT MANAGEMENT

Asset Management

Exit Management

F&B OUTLET MANAGEMENT

SALES AND MARKETING MANAGEMENT

REVENUE MANAGEMENT

REPORTING AND CONTROL

HR MANAGEMENT

ADMIN AND FINANCE MANAGEMENT

QUALITY MANAGEMENT

REOPENING OF AN INSOLVENT HOTEL IN 45 DAYS

The client was a restructuring fund that had been in possession of a hotel well known in the market, following an insolvency proceeding. The resort unit had shut down after losing the international brand under which it had operated for several years, with all operating and distribution systems shut down and all workers dismissed through collective redundancy.
BlueShift was hired to reopen the hotel and prepare it to handover to a new international brand. The challenge was particularly ambitious in view of the extremely short deadline for reopening: 60 days.

TURNAROUND AND OPTIMIZATION OF A RESORT IN THE PROCESS OF INSOLVENCY

BlueShift was hired by a restructuring fund to take over the management of a well-known resort that was going through a chaotic insolvency process. The scope of action covered the entire resort, including a Marriott hotel, an aparthotel, a pool of real estate owners, a golf course with club house and all condo services. In addition to managing the venture, BlueShift also advised the insolvency administrator in a complex context involving a total of 28 companies and 36 different condominiums.
It has worked across all commercial, operational and support areas, achieving remarkable results, with EBITDA multiplying by a factor of seven in just two years and achieving customer satisfaction levels of reference within of Marriott internationally. As General Manager, Francisco Nogueira de Sousa, was recognized as the General Manager of the year at the Marriott Excellence Awards for Europe.

COMMERCIAL MANAGEMENT AND REVENUE OF LUXURY BOUTIQUE HOTEL

The client was the owner of a charm boutique hotel in an historical building, managed under international brand of the luxury segment. BlueShift was hired to ensure the management of the entire business and revenue management, with the goal of leveraging the topline and preparing the organization for management in line with best international practices. The work carried out at the level of team organization, commercial strategy and use of the potential of distribution of the brand, was accompanied by a profound work of implementing an effective revenue management model. The performance of the hotel in the period under BlueShift management far exceeded the goals set, achieving a 33% growth in total revenue over the same period.